Friendly, upbeat people are a pleasure to work with—except when they don’t reply to your emails.The engineers at Contactually, a referral marketing platform, analyzed more than 100 million email conversations and found something surprising. People who tend to use positive, upbeat language in their messages—like “care” and “amazing”—only respond to 47 percent of their emails within 24 hours.
via Contactually study: Negative people 36 percent better at responding to emails..
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