accountability-accountable I recently worked with Steve King, Executive Director, and Dennis Pitocco, Board Chair of Meals on Wheels of Tampa to present an educational session on increasing board members’ participation in their fundraising efforts. Like many boards, this board sees the opportunity for improvement in this area. One of the challenges expressed by many: how do we hold board members accountable when they are just volunteers, not staff members. The next question is often, who should hold them accountable?

In our preparation for the educational session, Dennis said that as Board Chair his goal was to hold board members “comfortably accountable.” I love that phrase! We want to hold board members accountable but in a way that is comfortable for the board member, the board leadership and the staff.

Here is the goal: comfortably accountable. Here is the What, Who and How of “comfortably accountable.”

What?
Comfortably accountable is an approach that allows board members to hold each other accountable, not with an atmosphere of intimidation and guilt but with an atmosphere of encouragement and celebration.

Who?
The best person to hold a board member accountable is another board member. Board member to board member is a peer to peer relationship. Both are volunteers.

How?
How do we achieve comfortably accountable? I recommend these 5 things:

  1. Clear expectations – start with clear board expectations during recruitment and revisit them at least once a year.
  2. Focus on the mission – make sure each board member sees how their involvement and investment helps the nonprofit reach their mission.
  3. Thorough follow-up – ensure that board members are communicating on their progress.
  4. Collegial atmosphere – find opportunities for your board to get to know each other and build trust as a group. Often a board retreat or social gathering is the way to encourage that collegial atmosphere.
  5. Celebration of successes – make sure that board members appreciate each other and celebrate the successes of the board and the entire organization.

No one wants to serve on a board that is ruled by guilt and fear. Conversely, no one wants to serve on a board that doesn’t really need them. The way to make sure you don’t face either of these extremes is to seek an atmosphere of “comfortably accountable.”


In the midst of a world where so many are disengaged, cynical and apathetic, isn’t it time for some fresh air? Isn't it time to join together in building a refreshing, new community founded upon “real” relationships, “real” thought leadership, and “authentic” engagement? NO Clutter. NO Spam. NO NO Fees. NO Promotions. NO Kidding. SIMPLY Pure Engagement Unplugged. ☕️ CLICK TO GRAB YOUR SEAT IN OUR NEW ENGAGE CAFÉ ☕️

Previous articleCharacter And Leadership Go “Hand-In Hand”
Next articleTrue Mastery of The Self
Sara Leonard
IN HER 25 years of nonprofit work, Sara has held many titles and been a solutions-oriented advancement professional. She received her Bachelor’s Degree in Business Administration from the University of Tampa and an MBA from the University of South Florida. She is a Certified Fundraising Executive and has been named as a Master Trainer by the Association of Fundraising Professionals. As the founding director of the Nonprofit Leadership Center’s Fund Development Academy, Sara created an extensive curriculum of fundraising and board governance courses. She has had the privilege of working with organizations to achieve their fundraising goals through instruction, coaching and consulting. She continues to serve as an instructor for the Fund Development Academy. She has worked in the nonprofit sector raising funds for healthcare, educational and cultural organizations. She managed development operations including identification, cultivation, solicitation, and stewardship of donors, managing annual giving, major gift cultivation and solicitation, training and management of staff, board and volunteers, foundation and corporate support, sponsorships, annual funds, special events and in-kind support. She is widely considered an expert in crisis fundraising and has guided organizations through capital campaigns – both large and small. Sara serves on the board of directors of the Suncoast Chapter of the Association of Fundraising Professionals and New Tampa Young Life. She is a former board member of the AFP Florida Caucus. She lives in Tampa with her husband and two children.
avatar
2501
  Subscribe  
Notify of