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Client Relationships: What To Do When Things Go Wrong

You’ve been working hard on your latest project for a client. You’ve delivered, so now it’s time for that last payment. But after weeks of wrangling with their people, there’s still no check in the mail. Turns out, they feel they don’t owe you any money. You feel betrayed and frustrated. You held up your end of the deal, why can’t they?

via Client Relationships: What To Do When Things Go Wrong – 99U.

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