The mortgage servicing industry has experienced significant changes over the last decade. The 2008 financial crisis not only caused an increase in the number of delinquent borrowers that required assistance but also heightened the expectations that regulators, investors, and consumers have of mortgage servicers. Along with new regulatory standards at both the state and federal levels and enhancements to operational, capital, and liquidity requirements from investors, there have been recent calls for additional regulation.
Download Here: MBA/PWC White Paper: Changing Dynamics of Mortgage Servicing Landscape
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