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FEATURED COLUMN: STRATEGY MATTERS

Customer Loyalty 101 (Part 1)

HOW DO YOU separate the truly great from the good companies, or the good from the bad? Why is it that only some companies...

“If You Can’t Explain it to a Six Year Old, You Don’t Understand it Yourself”

ALBERT EINSTEIN is attributed to saying this quote. It applies well to complex tasks like product innovation, where much uncertainty exists in discovering what...

The Virtuous Cycle to Innovation

INNOVATION IS A TEAM sport. Rather than expect someone with an ah-ha moment to transform a company into the next Apple Computer, it takes...

Wow, iPhone 6: What it Takes to Continuously Innovate

MOST ORGANIZATIONS are as slow today as five years ago in being able to act on ideas and deliver new products to the marketplace,...

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