My Acquired Taste For Chinese New Year

When my Chinese wife and I were married in 1991, we had a Jewish ceremony that was performed by a female artist rabbi from...

Missteps And Miracles – On The Path To My First Book

The guy walking about 50 paces ahead of me at the speed of a roadrunner on meth is the subject of the book I’ve...

How Long Can Best Friends Last – Without Facebook?

In a recent op-ed in The New York Times, columnist Bret Stephens lambasted Facebook's top brass Mark Zuckerberg and Sheryl Sanders for pretending to...

The Christmas E-Card That Wouldn’t Stop Giving

Remember old-school Christmas cards? You’d be in the home stretch of a grueling year, almost too exhausted to summon the energy to ring out...

The Most Difficult Person I’ve Ever Known

When the most indispensable person in your life is also the most impossible Ambivalence. Cognitive dissonance. Love-hate. These are just the tip of the emotional...

How Do You Avoid The Battle Scars Of A Corporate Communications...

Confession: The title of this story is a trick question. Take it from me and my three-plus decades of experience as a corporate communications...

Coincidences – No Such Thing?

You hear it all the time: There are no coincidences; Everything happens for a reason. It’s what Humphrey Bogart, playing Rick Blaine in a...

The Summer Team-Building Retreat: A Love–Hate Relationship

  If this were two years ago, before I retired from my company after a 35-year career, I’d be knee-deep in planning for the dreaded...

Customer Service Craziness

The last thing I wanted to turn into when I retired was a cranky old man. But that’s exactly what our so-called customer-service culture...

Exposing The Tyranny Of TEDx Basel

My friend Peter Sandbach is a hedgehog. When I interviewed him for a spot on my team at work a few years ago, he...
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