Leadership By Knowledge

“Human behavior flows from three main sources: desire, emotion, and knowledge.”—Plato Managing employees is not easy. I have said this numerous times in numerous...

The Engaged Manager

“An employee’s motivation is a direct result of the sum of interactions with his or her manager.” —Bob Nelson The definition of “engaged” is to be...

Building An Effective Leadership Team

“If everyone is thinking alike, then somebody isn’t thinking.”—George S. Patton All of us have worked on teams during our lives and during our...

Is Your Ego Hurting Your Business?

“None of us is as good as we think we are.”– R. Angelo FeherEgo refers to a person’s sense of self-esteem or self-importance....

Every Contact Leaves A Trace

“The earth is hiring and the pay is your legacy.”—Channon L. AlderThe first law of forensics is that every contact leaves a trace....

10 Ways To Identify A Strong Business

“Be sure you put your feet in the right place, then stand firm.”–Abraham Lincoln How do you measure strength when it comes to your...

Unique Customer Value

"There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his...

Scramble Management

 “I am, as I’ve said, merely competent. But in an age of incompetence, that makes me extraordinary.”—Billy Joel I like golf. Admittedly, I have...

Small Business Tips From Yogi Berra

“I never said most of the things I said.”–Yogi Berra One of my all-time favorite New York Yankee players, a great philosophizer and an...

10 Things A Good Leader Is NOT!

“People buy into the leader before they buy into the vision.”—John Maxwell There are many articles and books written about leadership. If you ask...

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Are You A Winner?

Are you a winner? “At what?” you may be asking. It doesn’t really matter what specifically.  This question applies to just about any task you’re...

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