FEATURED COLUMN: @Service | Customer
Are You Missing The Sales Success Ingredient?
"Until the very end, the experience was the all-time worst customer service. The sales success ingredient was missing at every step up until the end." ...
A Guide To Cold Chain Technologies
Even if you haven't been paying attention to the news cycle lately, you've probably heard about the supply chain and its various woes. Although...
One World in a New World: with Mitchell Levy
"How do you get to know whether a person is credible or not? There are some notions of getting to know, like, and trust." ...
Do You Strive to Deliver What Clients Seek?
We must strive to deliver what clients seek for sales and business to grow. Moreover, trust is the standout ingredient that will encourage favorable testimonials, referrals, and client loyalty. ...
10 Smart Ways to Cater to Your Local Customers
"Customers want their local businesses to understand their needs and offer products they regularly need. The most successful ones cater to their needs every day." ...
Houston, We Have a Solution. (Tampa Florida, We Have a Solution!)
"LinkedIn. A user before it was called Linkedin. Always reliable. Same profile. Always there. A reliable friend. And now, frozen in disbelief staring at a void, once a friendly element of life." ...
TRUST – The Key Ingredient in Influence
We hear so much these days about the importance of “know, like and trust” to make sales, keep customers happy, keep ‘em coming back,...
Indistinguishable from Magic
As a business, when it comes time to tell the story of what it is we do for our customers, how much do we...
Is Your Business Getting Customer Communication Right? Probably Not
Communicating with customers is part and parcel of running a successful business, but not all companies get it right. In fact, fluid communication can...
3 Keys to Creating a Great Experience for Your Customers
Making sure your customers are happy and have a great experience at your store or restaurant is key to the success of your business....
