SHOWCASE HOMEPAGE 
You Need These 9.5 Skills to be Friendly Enough for the Customer Service Industry
I watched her smile at everyone who passed her. Her gaze fell naturally on each person and she took the time to acknowledge the...
BIZSPECTRUM 
How Can You Grow Customer Loyalty in Difficult Times? 5 Strategies
Even the strongest companies must prepare for possible downturns — whether in their specific sectors or the economy at large. The COVID-19 pandemic reminded...
SHOWCASE HOMEPAGE
8 Reasons Why Customer Service Will Never Be Perfect
Stop, just stop it. You’re not perfect and neither are the people you have working for you. And don’t even get me started about...
GUEST OTHER 
How To Use CRM Systems To Your Advantage
Almost all organizations implement a CRM system to streamline their business processes and explore some new business opportunities. They also use it to improve...
SHOWCASE HOMEPAGE 
The “Relationship-less” Sale
Yes, I created a new word. “Relationship-Less” As time moves along so must our thinking.
I first published this article in March of 2019, With...
GUEST (FATJOES)
Business Awareness: How To Keep Your Name In The Minds Of Customers
If customers or clients don’t know about you, how can they decide to make a purchase or place an order? The same applies to...
SHOWCASE HOMEPAGE 
5 Key Ways to Ensure Good Customer Service Outcomes
To effectively cater to your customers’ wants and needs, it is very important to have specific customer service etiquette, delivery, and consistency in how...
GUEST (FATJOES)
12 SEO Tips That Will Revolutionize Your Results
If you were to take a look at SEO practices 10, even 5 years ago, you’d be forgiven for thinking it might be a...
GUEST (FATJOES)
Are You Squeezing The Best From Your Net Business Skillset?
All businesses have different factors of value and virtue to assess when it comes to their daily planning. For most firms, revenue and healthy...
