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FEATURED COLUMN: @Communications | Media

Meeting Ground Rules

"Purposes are often mixed and the process is unclear. In the worst cases, meetings blow up or people retreat into an uncommunicative shell or both." ...

Do You Understand Me?

"Communication is the act of interacting and exchanging ideas with other people. There are two primary forms of communication: verbal and nonverbal. With verbal communication, people express their thoughts, ideas, and feelings through spoken or written language. Nonverbal communication uses other methods, such as body language including facial expressions, gestures, and more.“....

Mastering Dialogue

"Being aware, BEFORE we start a conversation on how we are going to engage in it, can be a very powerful tool to change the dynamics of how we communicate with others." ...

Are You a Lazy Listener?

"The single most significant strategic strength that an organisation can have is not a good strategic plan but a commitment to strategic listening on the part of every member of the organisation." ...

3 Ways to Lead Tough, Unavoidable, Conversation

"There's almost always a way through, and you'll find the way through by moving toward the conflict, asking questions and keeping quiet. Conversations create the future. Whether or not we have them and how we have them is up to us." ...

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