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Besides Training: How To Maximize Hotel Reservations Conversions

Of course one key ingredient of a successful hotel reservations sales program is to train your team on the contemporary sales tactics needed to covert today’s over-informed, channel-surfing callers.

The most important sales tactics are to ask the right questions to find out where they are at in their buying decision, such as “As I’m checking those dates, what questions can I answer for you about our location or amenities?” and then to provide alluring descriptions that “narrate the pictures they have seen online.”

via Besides Training: How To Maximize Hotel Reservations Conversions. – Thursday, 17th April 2014 at 4Hoteliers.

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