TERRI started in the mortgage business 13 years ago as an originator and processor. Because she has done both jobs (and others in the real estate world), she thinks consumers get frustrated with mortgage lending and real estate transactions because they do not understand why or how things happen. And then they might give up on something that could have been a real positive in their life. Terri's passion lies in helping people understand the entire process from start to finish. She also enjoys exploring all the new technology and trends happening in the mortgage and real estate industry. When she learns something new, she tries to pass it on! Terri is currently helping consumers understand the process, get answers to their questions, and feel more confident via her website – TheMortgageInsider.net.