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Susan Schwartz is a leadership and management coach who transforms expert professionals into excellent leaders. She takes a practical Emotionally Intelligent approach to equip professional experts with tools to build cohesive, collaborative, and happy teams. Her passion is fostering inclusive workplaces that encourage people to bring their full human-being to work. Tiring of managers telling newly promoted technical leads, “soft skills are easy, buy a book”, Susan published Creating a Greater Whole: A Project Manager’s Guide to Becoming a Leader, which unlocks the not-so-secret secrets of how aspiring managers can become strong leaders. Its practical “outcome-tested” strategies and thought-provoking questions offer organizations and individuals a tool to craft a customized framework to help groups create something larger than themselves. In addition to many years of experience working with global teams, she holds an M.S. in Organization Development and Knowledge Management. She is an adjunct instructor at UC Berkeley and UC Santa Cruz and a guest lecturer at Georgetown University.