Susan Bender Phelps

Susan Bender Phelps
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SUSAN Bender Phelps is a corporate trainer, speaker and author. As founder and lead trainer of Odyssey Mentoring & Leadership, she helps clients create a culture of learning and support that allows their people to deliver breakthrough results time after time. Susan has 30+ years of experience working with leaders at all levels of organizations in many industries, including federal, state and local government, colleges, universities, for-profit and not-for-profit. Industries include healthcare, parks and recreation, advertising, accounting, scientists, physicists, architects, consulting engineers, construction, unions and clergy. Susan speaks nationally on mentorship, leadership and communication. She is the author of Aspire Higher, a collection of true success stories of career and business mentoring. She has a bachelor’s degree in Communication and a master’s in Management & Organizational Leadership. She is a certified SCUBA diver and loves to travel the world.
I believe the generational shift of the next five years - caused by the Boomer Brain Drain - will be a historic opportunity for women to rise to leadership. There simply are not enough men in Gen X to...
Have you ever been paralyzed by fear at the thought of speaking? Or do you get a jolt of nerves before you speak? I do, but it doesn’t stop me. Though it can keep me up at night before...
Know How They Are Listening to You As a small business owner, I am always in sales and marketing mode. Maybe you can relate. I also consistently work to improve my sales skills because that’s what keeps my business thriving....
FROM THE HEADLINES to politicians running for office to TED Talk gurus we are being fed a constant diet of frightening news and statistics: Top 10 Disappearing Jobs – Fortune 20 Careers Headed for the Dustbin - Forbes 17...
WE LIVE IN A “I want it now” world. Often, we expect instant and perfect results from the people we lead and ourselves. Have you ever seen something once or seen an expert demonstrate a new skill and thought, “I...
A VERY WISE PERSON once reminded me that living with regret and remorse is like taking poison and waiting for the other person to die. Looking back over my life, I have certainly made some mistakes, some bigger than...
IT'S TIME FOR your annual review. Aaarrrggghhhh! My sentiments, exactly. Before I started my company, I worked for several organizations that used annual, ratings-based performance reviews. To tell you the truth, I never liked them. It didn’t matter whether I...
MY IMMEDIATE ANSWER, and often the immediate answer I hear from my clients is "Whatever it takes." That statement is 100% true for, thankfully, just a very small number of people. These are the folks who have no compunction about...
Rapper/Designer/Frequent hot head Kanye West recently settled lawsuit with a paparazzi photographer he assaulted and one of the caveats was an apology from the hip-hop star, which West provided. Sometimes you just have to say sorry, even on the job. An...
IN the beginning you had such high expectations for your corporate mentoring program. But the results may not be all that you had hoped for. Both the mentors and mentees may be struggling to find time to meet. Participation could...

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