Steve DiGioia
VISIT MY WEBSITEhttp://stevedigioia.com/blog/
WITH 20+ years in the hospitality industry and a lifetime of customer service experience, Steve DiGioia uses storytelling to share real-world tips and tactics to improve your customer service, increase employee morale and provide the experience your customers’ desire. As a customer service trainer, coach, author & speaker, Steve was recently voted one of the “World’s Top 30 Customer Service Professionals” by Global Gurus.org, a “Top 50 Customer Thought Leader” by ICMI and is a featured contributor to many hospitality and customer service websites. Steve continues his pursuit of excellence on his award-winning blog sharing his best tips on customer service, management, and leadership. Follow Steve on all of his social media channels below.
SHOWCASE HOMEPAGE
Be True To Yourself and Your Business
We face many distractions and obstacles in our day-to-day lives so it’s not worth...
SHOWCASE HOMEPAGE
What Value Do You Bring? – Tip #1
The “Customer Value Proposition” is providing convincing reasons why a customer should buy a...
SHOWCASE HOMEPAGE
What Value Do You Bring?
The “Customer Value Proposition” is providing convincing reasons why a customer should buy a...
SHOWCASE HOMEPAGE
33 Ways the Boy Scouts Can Improve Your Customer Service
Be prepared; that's their motto.
Be prepared with a rope when you're hiking, or with...
SHOWCASE HOMEPAGE
You Need These 9.5 Skills to be Friendly Enough for the Customer Service Industry
I watched her smile at everyone who passed her. Her gaze fell naturally on...
SHOWCASE HOMEPAGE
8 Reasons Why Customer Service Will Never Be Perfect
Stop, just stop it. You’re not perfect and neither are the people you have...
SHOWCASE HOMEPAGE
Keep Moving Forward Through These Difficult Times
Because of the Coronavirus, I think I should stop writing, at least for a...
SHOWCASE HOMEPAGE
This is How You Can Tell You’re a Customer Service Professional
Many hold the title but never seem to accomplish the task. Some tout the...
SHOWCASE HOMEPAGE
Are You Treating Your Customers Like Pizza?
Ok, I know this title is a little strange but bear with me for...
@BizEthics | Sustainability
How Ethical Are You? Answer These 5 Questions …
Look, look, there he is. Yeah, I see ‘em. Come on, let’s go –...