Colin D. Smith
VISIT MY WEBSITEhttps://dexteritysolutions.co.uk/
COLIN is ‘The Listener’, a listening skills specialist and the ‘go-to’ person for individuals and teams who want to be heard, think for themselves, and transform their business and personal relationships through active listening. Colin has that innate ability to actively listen to people. He works with management, project and creative teams, facilitating the development and improvement of their listening and thinking skills. Thereby equipping them to more effectively meet their business, relationship and service challenges. He also works privately with individuals, enabling them to feel heard and valued, to think more clearly for themselves, articulate their creative ideas, address their personal concerns, and achieve their personal and professional goals. Colin has had a varied and successful career in consultancy, business development, IT and customer support, across many sectors, including finance, motor, retail and the NHS. In looking back he realises that much of his success was due to his listening and connecting abilities. His inquisitive and curious mind also enables him to explore, with others, unusual, thought-provoking, yet grounded, observations and alternative approaches to business, people, systems, and change. To make things happen, and to take ideas and thinking further, he connects his Clients with his trusted network of entrepreneurs, consultants, thought leaders, free thinkers, coaches and change makers.
ENJOY MY PUBLISHED ARCHIVES
Arrival
"How do you arrive at a ‘meeting’? How are you going to arrive, next time?" ...
Appreciation
Feedback is Good, Appreciation is Better
How many times do we get feedback when we...
The Relationship Journey – Step 7: Inspiring, Influencing, and Achieving Change
Here is the eleventh in a series of brief blogs introducing The Relationship Journey...
The Relationship Journey – Step 6: Holding Space and Creating a Safe Place
Sit for a moment and recall a time in your business career, where you...
The Relationship Journey – Step 5: Empathy and Building Rapport
There is a lot of talk about empathy yet like many aspects of listening...
Active Listening – Part 4: Connection
This is the critical step.
Even though the previous steps take a lot of effort,...
The Relationship Journey –Active Listening: The 12 Elements (part 3)
Enhancing your ability to actively listen
Through your increasing opportunities to listen actively, you will...
Why Are We So Unreasonable?
Why don’t we care? “Put things back where you found them.” and “Clean up...
The Relationship Journey – Active Listening: the 12 Elements (Part 2)
Here is the sixth in a series of brief (this one is a bit...
The Relationship Journey –Active Listening: The 12 elements (Part 1)
Here is the fifth in a series of brief blogs introducing The Relationship Journey...