Colin D. Smith

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COLIN is ‘The Listener’, a listening skills specialist and the ‘go-to’ person for individuals and teams who want to be heard, think for themselves, and transform their business and personal relationships through active listening. Colin has that innate ability to actively listen to people. He works with management, project and creative teams, facilitating the development and improvement of their listening and thinking skills. Thereby equipping them to more effectively meet their business, relationship and service challenges. He also works privately with individuals, enabling them to feel heard and valued, to think more clearly for themselves, articulate their creative ideas, address their personal concerns, and achieve their personal and professional goals. Colin has had a varied and successful career in consultancy, business development, IT and customer support, across many sectors, including finance, motor, retail and the NHS. In looking back he realises that much of his success was due to his listening and connecting abilities. His inquisitive and curious mind also enables him to explore, with others, unusual, thought-provoking, yet grounded, observations and alternative approaches to business, people, systems, and change. To make things happen, and to take ideas and thinking further, he connects his Clients with his trusted network of entrepreneurs, consultants, thought leaders, free thinkers, coaches and change makers.
In this world, nothing can be said that is certain, except death and taxes. –Benjamin Franklin I am inspired to write this piece, by a friend of mine who recently announced on Facebook to all his friends, that the cancer had...
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In a conversation this week, I had one of those ‘Aha’ moments, when suddenly so many things started to fit into place. At  a recent event on being asked that lovely question, “So, what do you do?” I replied, “I...
Being in the presence of another, even if they are saying nothing, can bring more benefits than we could ever imagine, such as co-creating, be that in our personal lives or in our business. There are always unsaid responses when...
Jerome Groopman, in his book, “How Doctors Think” says that it is widely understood by Doctors that the best source of understanding of a patient’s ailments is, of course, the patient.  Over the course of a five to ten-minute...
How many times do we get feedback when we don’t want it and don’t receive appreciation when we crave it? There is a subtle but important difference between feedback and appreciation. At a personal level, feedback is predominately focussed on...
When you were little, how many times were we told, or have since told our own children, “You need to be seen and not heard”? What does that mean? Is what we are saying more about them or about...
Imagine this. It is 2.34am and you are asleep, your mobile ringing wakes you up, it is your daughter. She is calling you from where she works as a Children’s Nurse in Accident & Emergency. You answer. She is breathless, in...
How many times have we avoided those people who on the outside seem different to us, only to find that when we do meet them, there is no difference on the inside? I had the pleasure of experiencing one such...
Do you think Mo Farah is hurting during the last 300 metres of any race he is in? Do you think the other runners are also hurting? Yet he wins more races. Mo came up in conversation with my...
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