Incredulity was followed quickly by speechlessness and then just good plain old frustration as I heard the invited guest on a Sky News programme prosecute with fervour the thought that bosses were not responsible for what their employees do.
I thought I must have misunderstood, but no, the case was made that for example, as a CEO, I cannot be held responsible for what my staff do.
I find frustration and anger quite useless emotions most of the time. They do little to advance a case, create collaboration or any vestige of lasting benefit. There are times, however, when I can’t help myself. This is one of those.
Let me make a statement and then prove it.