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A Proven System For Solving High Tech Problems

It’s tempting to think that issues in the world of tech can be solved with a little more effort. Yes, there are problems, but every problem has a solution. Or does it?  Unfortunately, some problems can really wreak havoc on a business. If you’re a high tech company, then problems can be particularly embarrassing because thinking is the foundation of what your business does. You have to be able to put together things that work and makes good sense. You need to understand the basics of logic.

So, when you come across a problem that you can’t solve, you may initially feel it’s only a question of time before you crack it. But what do you do when that doesn’t work out. What do you do if you come across a problem you can’t solve? One that nobody in your company knows how to solve.  This kind of thing can really wreak havoc on a business.

If you ever find yourself in this dilemma, if you have to fix hardware that completely baffles you, or write code for an app that comes out all wrong, or can’t stop employees in a client’s company from falling victims to clever phishing schemes or other cybercrimes, what do you do?

Should you find yourself feeling stuck on how to solve a technical problem either in your own business or on behalf of a client then what you need is a great problem solver who can find a solution for you.  You need someone who has the training to get the job done.

You need someone who understands lean six sigma.

So, what is lean six sigma? Here is a brief explanation:

Lean Six Sigma is a Problem Solving Methodology

Lean Six Sigma is an effective methodology for problem-solving.

It provides two powerful process improvement systems. One is Lean, the other is Six Sigma.

If you hired someone skilled in Lean Six Sigma or enrolled an employee in a certified training program, they could help your business remove waste from a business process. Waste is any activity within a business process that isn’t necessary. It’s an added component in manufacturing that doesn’t serve a purpose. It’s a step in a service that reduces the quality of the service.

This person could also help you solve problems caused by your business process. It could be a defect in your product or an error in your service. It’s a problem that is costing your business money.

The lean aspect of Lean Six Sigma will streamline your manufacturing and improve your services. It will eliminate waste to help you deliver more value to your customers.

The Six Sigma aspect of Lean Six Sigma will help you solve a baffling problem. It will reduce the number of defective products you manufacture or remove the errors in a service you deliver. Your revenues will increase and your customers will be happier.

The Benefits of Lean Six Sigma

The benefits are impressive.

You can cut down on rising costs and get better at staying on top of your competition.

Once you resolve recurring business problems some amazing things will happen. Your profits will increase. Your costs will decrease. Your business will be more productive as you increase your overall efficiency. You will build a better team.

The DMAIC Problem Solving Process

As an example of how effectively and efficiently Lean Six Sigma works, let’s look at a tool that’s commonly used—DMAIC. This word is an acronym for Define, Measure, Analyze, Improve and Control. Each letter stands for a vital problem-solving step.

Someone proficient in Lean Six Sigma methods will take the following five steps.

The first step is to define the problem.

The second step is to quantify the problem by finding a way to measure it.

The third step is to identify the cause of the problem by analyzing it.

The fourth step is to implement a solution and verify it works. This step improves the situation.

The fifth and final step is to maintain the solution. It is to make sure the solution sticks. In other words, it is to control the problem now and in the future.

By using Lean Six Sigma methodology in your projects when you face a baffling problem, perhaps one that recurs, you and your organization will cut costs and increase profits. What’s more, your organization will continue to be able to identify problems and remove them as they occur.

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