Why are we as consumers so captivated by stories of great customer service? Perhaps it is because they serve as a much needed reminder that there are still companies out there who care about their customers. Every company says that their customers are their #1 priority, but stories show us that many businesses are ready, willing, and able to go the extra mile for each and every one of their customers.
via 10 Customer Service Stories That Will Restore Your Faith In Humanity – The Buffer Blog.
